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Starwood's Pet Protection Plan

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Here at Starwood Animal Transport, our goal is to make your pet’s relocation experience as comfortable, safe, and stress-free as possible. But we want you to be comfortable and stress-free, too.

We’re pet parents ourselves, so we know you’re likely to experience separation anxiety while your four-legged family is in transit. That’s why we’ve created the Starwood Pet Protection Plan. Any dog or cat traveling anywhere in the world is eligible for our Pet Protection Plan.

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There are three coverage benefits, all of which apply while your pet is in transit:

1. Veterinary expenses

This covers the cost of emergency treatment should your pet become ill or injured during transport. It excludes pre-existing clinical conditions, which must be communicated prior to your pet’s departure

2. Emergency repatriation and/or quarantine expenses
This applies if your travel must be cancelled due to a family emergency (such as serious illness or a death) while your pet is in transit. It covers any resulting costs you may incur for your pet’s return, boarding, and/or quarantine.

3. Substitution value
This provides replacement value should your pet die during transport due to accident, illness, or injury. Coverage also applies should your pet be lost or stolen during transit.


Peace of mind is priceless

Pet travel is very safe. Hundreds of thousands of animals travel by air every year, yet health problems, injuries, and losses are quite rare. And, of course, no one can predict an emergency change in your own travel plans.

With the Starwood Pet Protection Plan, you have added peace of mind. You won’t have to worry while your pet is traveling. Instead, you can focus on the pure joy of being reunited at your destination – tails wagging and purrs humming.

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Scam Alert!

Puppies and Kittens
Puppies and kittens are being offered to people by companies that claim to be our company (or one of many legitimate pet shipping companies). Very often these puppies or kittens do not exist. When purchasing a puppy or kitten, please make sure that you are dealing with a legitimate company. 

Here at Starwood, we do not sell any type of animal.

Learn more about the Puppy & Kitten Scams.


Western Union and MoneyGram
There are many unscrupulous who use email addresses that resemble our company (or one of many legitimate pet shipping companies) to try and get your to pay for pet shipping services they have no intention of providing.

Here at Starwood, we never ask for payments via Western Union or MoneyGram.