(239) 344-8959

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About Starwood Pet Travel

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We're Your Global Pet Transportation Network

Starwood Pet Travel's headquarters is situated in the beautiful city of Cape Coral, FL. Our dedicated team of professionals spans across the United States and the United Kingdom, ensuring that we provide exceptional service to our valued clients worldwide.

Home Office

  • 4706 Chiquita Blvd. S, Suite 200-320
    Cape Coral, FL. 33914
  • Phone
    239-344-8959
  • Email
    info@starwoodpet.com
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Other Resources

  • Pet Travel Portal
    portal.starwoodpet.com/accounts/auth_login/
  • Frequently Asked Questions
    starwoodpet.com/frequently-asked-questions
  • Pet Scams
    starwoodpet.com/pet-scams
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Starwood Family of Companies

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Our Starwood Team

Ashley Adkins

Director of Content Development

Paul Barden

Sales Representative

Ryan Bole

Director of Customer Experience

Madison Brouillette

Veterinarian Coordinator

Rosemary Cann

Senior Customer Care Coordinator

Benjamin Cumbie

International Sales Representative

Melissa D'Aniello

Agents Coordinator

Caitlin DiNardo

Accounting Admin

Kim Ebener

Veterinarian Coordinator

Brett Furlong

CEO

Wesley Furlong

VP of Information Technology

Kirsty Hewitt

Team Lead

Sage Ingle

Senior Customer Care Coordinator

AM Karhu

Documents Coordinator

Sheila Leavitt

Executive Assistant

Debra Lusk-Ashkin

Flight Coordinator & Ops Support

Adam Melton

Senior Director of Operations

Dana O'Dell

Receptionist & Ops Support

Molly Place

Customer Care Coordinator

Tammy Salazar

Flight Documents & Security Coordinator

Ross Scheintaub

Partner & International Sales Representative

Patrick Simmons

VP of Support Services

Blake Uyeno

Accounting

Sarah Whittington

Team Lead

Kacey Witkowski

Director of Operations
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Ashley Adkins

Director of Content Development

The best piece of advice I've ever been given is:
Treat others how you want to be treated.
 
What's the most inspiring part of your job?
Hearing about and seeing photos/videos of the happy reunions!
 
If you were a breed of dog or cat, which would you be, and why?
Golden Retriever because I am affectionate, kind, and loyal. 
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Paul Barden

Sales Representative

The best piece of advice I've ever been given is:
Don't expect more of others than you expect from yourself.
 
What's the most inspiring part of your job?
Hearing people say how they feel a weight is lifted off their shoulders when they decide to work with us.
 
If you were a breed of dog or cat, which would you be, and why?
A Labrador Retriever - they are loyal, smart, and lovable.
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Ryan Bole

Director of Customer Experience

The best piece of advice I've ever been given is:
Don't take life too seriously, nobody makes it out alive (Van Wilder)
 
What's the most inspiring part of your job?
Earning the trust of our clients
 
If you were a breed of dog or cat, which would you be, and why?
Weimaraner - loyal, smart, athletic, graceful, and a lot of personality!

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Madison Brouillette

Veterinarian Coordinator

The best piece of advice I've ever been given is:
Be present in the moment. Live your life knowing that each breath you breathe is a gift!
 
What's the most inspiring part of your job?
I find it inspiring to be able to support clients and vets all across the country from my home! It is rewarding to be able to provide peace of mind to those moving pets internationally.
 
If you were a breed of dog or cat, which would you be, and why?
I would definitely be a house cat. I am independent and laid back with a knack for napping and a love for seafood!

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Rosemary Cann

Senior Customer Care Coordinator

What is your favorite part of working at Starwood?
Getting to see all the adorable animal friends who we help to travel the world!
 
What is your Spirit Animal and why?
An otter because they’re playful, sociable, and get to spend all day swimming!
 
Where is your hometown and where do you live now?
I was raised in Seymour, CT. Currently, I reside in Watertown, NY.
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Benjamin Cumbie

International Sales Representative

The best piece of advice I've ever been given is:
If you are going to do something, do it right.
 
What's the most inspiring part of your job?
Helping reunite people with their pets on the other side for the next chapter in their lives.
 
If you were a breed of dog or cat, which would you be, and why?
Boxer. They are loyal, patient, and big softies.

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Melissa D'Aniello

Agents Coordinator

The best piece of advice I've ever been given is:
Live life to the fullest and travel as much as you can.
 
What's the most inspiring part of your job?
When pets are reunited with their owners. The joy of seeing their pets again, even if it's only been 24 hours, is wonderful to see.
 
If you were a breed of dog or cat, which would you be, and why?
A Golden Retriever, I'm goofy and loyal and try to love everyone

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Caitlin DiNardo

Accounting Admin

The best piece of advice I've ever been given is:
Read all of the books!
 
What's the most inspiring part of your job?
I love getting to talk to new people and learning new skills along the way.
 
If you were a breed of dog or cat, which would you be, and why?
A German Shepherd - I love learning new skills!

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Kim Ebener

Veterinarian Coordinator

The best piece of advice I've ever been given is:
A total cliche - don't borrow tomorrow's troubles. Enjoy the little things and live in the moment.
 
What's the most inspiring part of your job?
Knowing that the pets we ship will be able to go on a new adventure with their humans and stay by their side.
 
If you were a breed of dog or cat, which would you be, and why?
My Bernese Mountain Dog because we both love a good hike & swim but know that the snack & nap afterward are just as important :)
 

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Brett Furlong

CEO

The best piece of advice I've ever been given is:
Listen more than you speak.
 
What's the most inspiring part of your job?
Working with our amazing team!!
 
If you were a breed of dog or cat, which would you be, and why?
Golden Retriever - loyal, but also love to have fun.
 
About Brett
Brett Furlong is passionate about raising the bar in pet transportation through the multiple companies he leads. Brett has traveled extensively doing humanitarian work in Africa, Asia, South America, and throughout the US, and during this travel, he saw how pets were traveling and thought it could be done better. Also, during his 3 years living, traveling, and working with his family and two dogs in an RV, he saw how important it was to keep the family together even when you have to move somewhere new.  Brett brought together leaders in pet handling and transportation and developed Starwood Pet Travel to be the premier transport company dedicated 100% to pets.  By leveraging technology and amazing customer service, Starwood Pet Travel continues to lead the industry in customer reviews and volume.  
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Wesley Furlong

VP of Information Technology

What is your favorite part of working at Starwood?
We have a fantastic team and it's enjoyable to work together on new projects. 
 
What is your Spirit Animal and why?
I had no idea so I did what our teenage kids do- I searched online for a quiz. It says I'm either an owl or a fox!
We have a Newfie and a golden doodle. 
 
Where is your hometown and where do you live now?
My hometown is Cape Coral, FL and I currently live in Asheville, NC. 
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Kirsty Hewitt

Team Lead

The best piece of advice I've ever been given is:

Be the person your dog thinks you are.
 
What's the most inspiring part of your job?
Hearing the reasons for the pet’s move and seeing them happily settled in their new home.
 
If you were a breed of dog or cat, which would you be, and why?
Mixed breed dog that equally loves hikes and lazing in the couch
 

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Sage Ingle

Senior Customer Care Coordinator

The best piece of advice I've ever been given is:
Always be kind, work hard, and follow your own path. Everything in life will work out the way it's meant to.
 
What's the most inspiring part of your job?
The joy felt when reuniting families with their fur babies all around the world!
 
If you were a breed of dog or cat, which would you be, and why?
I would be a golden retriever. Experiencing my pup's utter love and excitement as his human makes me want to feel this through his perspective. I'd love to understand their mind and feelings!

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AM Karhu

Documents Coordinator

The best piece of advice I've ever been given is:
Life is not a waiting room for better times.
 
What's the most inspiring part of your job?
Happy reunions once pets are back with their families.
 
If you were a breed of dog or cat, which would you be, and why?
A Basenji because they're smart, independent, and quiet but loyal to those they care about.

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Sheila Leavitt

Executive Assistant

The best piece of advice I've ever been given is:
Do what you love, love what you do.
 
What's the most inspiring part of your job?
The people I work with!
 
If you were a breed of dog or cat, which would you be, and why?
A Bichon Frise of course as I'm happy-go-lucky, cheerful, and pleasant!

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Debra Lusk-Ashkin

Flight Coordinator & Ops Support

The best piece of advice I've ever been given is:
Follow your Heart
 
What's the most inspiring part of your job?
Knowing you were a part of making a family complete with their pet delivery!
 
If you were a breed of dog or cat, which would you be, and why?
Hairless Chihuahua because you can never have a bad hair day.

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Adam Melton

Senior Director of Operations

What is your favorite part of working at Starwood?
I love that Starwood is constantly trying to raise the bar in pet travel. It's a lot of fun to be a part of so many new initiatives that we have in the pipeline -- all aimed at progressing our company and the industry more generally.
 
What is your Spirit Animal and why?
A bird. I find the immense variety of birds to be fascinating & beautiful. Plus, I love aviation & flying.
 
Where is your hometown and where do you live now?
I was born in Raleigh, NC. I grew up in SW Florida. I now live in Asheville, NC
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Dana O'Dell

Receptionist & Ops Support

The best piece of advice I've ever been given is:
Never stop trying to improve yourself.
 
What's the most inspiring part of your job?
Being able to ease a pet parent's worry just a little when their pet is traveling overseas.
 
If you were a breed of dog or cat, which would you be, and why?
I would probably be a golden retriever. They're friendly, loyal, and playful! I love to make jokes!
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Molly Place

Customer Care Coordinator

What is your favorite part of working at Starwood?
The culture here is incredible, everyone truly works together and is so willing to help out at any time. The best part is helping families reunite with their furry loved ones.
 
What is your Spirit Animal and why?
My spirit animal is a cat, they love unconditionally.
 
Where is your hometown and where do you live now?
My hometown is Muscatine, Iowa. I currently reside in Cape Coral, FL.
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Tammy Salazar

Flight Documents & Security Coordinator

The best piece of advice I've ever been given is:
On your wedding day, take in every moment from the moment you wake up till you go to bed at night
 
What's the most inspiring part of your job?
The happiness I see on both the fur baby and the fur baby parents
 
If you were a breed of dog or cat, which would you be, and why?
Great Pyrenees thanks to Tucker - STUBBORN!

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Ross Scheintaub

Partner & International Sales Representative

The best piece of advice I've ever been given is:
Marry a woman with the same last name as your first name (true)
 
What's the most inspiring part of your job?
Learning people's stories and being able to help them - every one of our clients has a unique adventure ahead of them, and we get to help them with a really important part of their move when they trust us with their pets' trip.
 
If you were a breed of dog or cat, which would you be, and why?
A Golden Retriever - what's not to love?

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Patrick Simmons

VP of Support Services

The best piece of advice I've ever been given is:
Be the best and have pride in whatever position you are in. If it's the dishwasher, be the best. If it's the janitor, be the best. If you are the CEO, be the best!
 
What's the most inspiring part of your job?
Helping clients through stressful moments. Clients come to us at major milestone moments - military relocations, work relocations, marriages, etc. It is so great to help them through the pet travel components!
 
If you were a breed of dog or cat, which would you be, and why?
Labrador Retriever. Loyal, loving, and just a little goofy =)

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Blake Uyeno

Accounting

The best piece of advice I've ever been given is:
Always be kind because the one thing everyone remembers is how you made them feel.
 
What's the most inspiring part of your job?
Keeping families together.
 
If you were a breed of dog or cat, which would you be, and why?
A Labrador Retriever because they're loyal, playful, and always want to be around people.
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Don Uyeno

President

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Mark Uyeno

VP of Business Development

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Sarah Whittington

Team Lead

The best piece of advice I've ever been given is:
For every problem, there is a solution.
 
What's the most inspiring part of your job?
Bringing families together, reassuring nervous 'pet parents', and spending my days talking to fellow animal lovers - colleagues and clients!!
 
If you were a breed of dog or cat, which would you be, and why?
French Bulldog. A clown with a big heart, fun-loving, stubborn, free thinker, and very attached to my family :)

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Kacey Witkowski

Director of Operations

The best piece of advice I've ever been given is:
Don't forget to stop and smell the roses.
 
What's the most inspiring part of your job?
Working with amazing, supportive people!
 
If you were a breed of dog or cat, which would you be, and why?
Birman Cat - Smart, loyal, active but enjoys naps in the sun.

Delivering Your Pets Around the World Since 1984

Starwood Pet Travel has been helping pet owners with dog and cat transport services since 1984. Starwood's pet relocation services strive to have your pet′s move be as safe, comfortable, and stress-free as possible.

We pay particular attention to details such as routing, weather, aircraft type, and other factors that may affect your pet's ability to travel in comfort and safety. Whether you're shipping dogs, cats, or another furry family member, we're here to help!

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Transparent Pricing

Experienced Pet Travel Support Team

Real-time Tracking Updates

Starwood Found Tag

50+ Years of Care

Pet Scam Alerts

Puppies and Kittens

Beware of deceptive companies claiming to be affiliated with us or other legitimate pet shipping companies, offering adorable puppies and kittens that often turn out to be non-existent. When considering the purchase of a furry companion, it's crucial to verify the legitimacy of the company you're dealing with.

At Starwood, we want to emphasize that we do not engage in the sale of any kind of animal.

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Unsecured Payment Requests

Beware of deceitful individuals who exploit email addresses or counterfeit websites resembling our company's (or those of other reputable pet shipping companies) in an attempt to deceive you into paying for pet shipping services they have no intention of providing.

At Starwood, we want to assure you that we never solicit payments through Western Union, MoneyGram, Venmo, or CashApp.

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