Our Detroit pet shipping services include:
- Door to door transport, both international and domestic
- Assistance with health certificates, import certificates, and other travel documents needed for animal transport
- USDA endorsement of all relevant documents where required
- Airline approved travel kennels provided with personalized labels, identification and emergency notification instructions
- Customs clearance and delivery to your home
- Local pet taxi service to and from the airport, your home, veterinarian or kennel/boarding facility – available in the Detroit area as well as throughout the surrounding areas
- Travel consultation and flight reservations
We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to or from Detroit Metropolitan Airport (DTW).
Dedicated, experienced drivers and top notch pet boarding services is what you can expect from our Detroit team!
The Detroit Metropolitan Airport has a lot of great information for anybody arriving or departing from their airport. Make sure to check out their traveler information page, which offers great information for departures, arrivals, travelers on connection flights, and general information.
Looking for the pet relief areas? The Detroit Metropolitan Airport has four such options (two in each terminal):
In the McNamara Terminal, the first is located outside the international arrivals area before security. Upon exiting the International Arrivals area, turn right, proceed down the sidewalk, and then turn right again. The second relief area is within the terminal, post-security adjacent to Gate A-34. Look for the sign, “Service Animal/Pet Relief Area”.
In the North Terminal, you will find the relief areas before and after security areas. The pre-security area is located on grassy areas at each end of the Departures Level (Upper Level) curb. Exit the ticket lobby and proceed to the designated grassy area. The second location is within the terminal, post-security across the concourse from Gate D-16. Look for the sign, “Service Animal Relief Area”.
Here are maps for both terminals:
The Detroit Metropolitan Airport also offers a one-sheeter full of information about the best ways to travel with your pet. Follow the link to check it out!
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"Greg and I wanted to thank you very much for all your work to get Pepper safely back to Australia.I know that we bombarded you guys with a lot of anxious emails at one of your busiest times of the year. We wanted to put on the record that we sincerely thank you for all your guidance and patience with us, and especially for taking on Pepper’s move at a time when we were having trouble getting traction with another service provider – you got us back on track, and very quickly."
"After getting our family back (2 Goldens) from NY to London Gatwick I have to congratulate you and your global team for achieving what is no small achievement. Your service in managing the paperwork, the customs clearance, selecting the best airline and route and hand holding the vets through this timely but critical process was, I am sure the only reason everything went through without delay or undue stress. Thanks to you and to all of your team. You are a service benchmark."
"Blake and Raven had a wonderful journey. I don't think the trip phased them in the least. They are happily settled and enjoying life in Georgia. Kenny did a wonderful job taking care of them both. He was very conscience and caring, and made sure they were fine before leaving. I will definitely recommend your business to anyone needing to relocate their pet family."
"The people you used at each step were wonderful. The girl who picked him up in Houston was wonderful. The man who delivered him here in Dubai – equally great. I know this is something you and your team do on a regular basis – but obviously this isn’t something we do – and to have our little dog with us here in our new home in Dubai makes our apartment here, our home! Of course, I shall recommend you to anyone wishing to fly a pet – and when it’s time for us to fly home, I’ll be in touch."
"A very BIG thank you to you all! The trio arrived safe and sound this morning around 2am and they were absolutely fine. They seem to have settled well into their new home as if nothing ever happened. I so appreciate all the hard work, care and professionalism that made this relocation happen. 'Starwood' is on my top list of favourites and shall make sure everyone that is ever wanting to relocate pets shall know about you all!"
"Samantha is doing quite well. We were very pleased with your service. She is a very important member of our family and we were very stressed about her being on such a long flight. Thanks to all the personal assistance you gave me to prepare her, everything turned out better than we could have expected. If we should ever need to fly out pet again, I can’t imagine using any other service. I would highly recommend Starwood Animal Transport to everyone!"
"Thanks to Starwood Animal Transport, our first experience moving our dog internationally was a very successful one! The communication throughout the entire process was prompt, clear and comforting. Kudos to Ross, Sherry and Nick for providing great customer service.I do believe that in the end, our dog had better care and travel arrangements than we did. I highly recommend Starwood and will certainly use them again in the future."