There are many strict rules when shipping pets to Singapore.
Singapore requires you to put your pet through a mandatory quarantine. Generally this lasts 10 days if the proper protocol is followed. However, there is a 30 day quarantine option as well.
The basic requirements are as follows:
- Import Permit
- Approval of quarantine space
- Rabies vaccinations
- Rabies antibody test
- Valid annual vaccinations between 14 days and one year old
- Deticking and deworming shortly before travel
- International and Singapore specific Health Certificates
- Government Endorsement
Depending on the place of origin, we can fly your pet directly to Singapore, or we can break up the flights with a “rest stop” in the middle, where your pet would be given food, water, and exercise.
We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to Changi Airport Singapore.
For more information simply call us at (239) 344-8959 or check out the resources below to learn more about our animal transport services.
The import requirements to Singapore below are for the following countries: Cayman Islands, Denmark, Hong Kong, Iceland, Japan, Jersey, Liechtenstein, Luxembourg, Norway, Portugal, Sweden, Switzerland, USA (Hawaii and Guam only)
Each animal shall be accompanied by a valid import licence and dog licence (for dogs) issued by the Agri-Food and Veterinary Authority (AVA) of Singapore.
The animal shall be accompanied by:
1) a veterinary certificate (in accordance with the attached template) bearing a date not more than seven (7) days prior to export, signed by a government approved veterinarian of the country of export and endorsed by an official government veterinarian of the country of export, describing the age, breed, sex, colour, markings or other points of identification of dog/cat and certifying to the effect that:
a) the dog/cat had been continuously resident in the country of export, or any country listed under Part I of Category A and B of the Veterinary Conditions for the Importation of Dogs/Cats, for at least six (6) months prior to export, or since birth.
b) the dog/cat was examined by the government approved veterinarian and found to be healthy, free from any clinical sign of infectious or contagious disease and fit for travel at the time of export.
c) the dog/cat has been examined by the government approved veterinarian at the time of export and found to be implanted with a microchip that bears the identification code as that indicated in the veterinary health certificate and the vaccination certificate.
d) The dog/cat must have valid vaccination against rabies using an inactivated vaccine or recombinant vaccine acceptable to AVA at least one (1) month prior to export. This refers to a valid primary vaccination and/or up to date booster(s) according to the vaccine manufacturers’ recommendations. The dog/cat must have a blood sample taken and tested for acceptable rabies antibody levels at least one (1) month after vaccination. Following the date of sampling for serology, the dog/cat must maintain valid vaccination against rabies.
e) in the case of a dog, the dog was vaccinated according to the vaccine manufacturer’s recommendations and not less than two (2) weeks prior to export against Canine Distemper, Canine Hepatitis and Canine Parvoviral infection.
f) in the case of a cat, the cat was vaccinated according to the vaccine manufacturer’s recommendations and not less than two (2) weeks prior to export against Cat Flu (Feline calicivirus and Feline viral rhinotracheitis) and Cat enteritis (ie Feline Panleukopaenia/ Feline parvovirus).
g) the dog/cat has been treated with a product effective against external parasites (fleas and ticks) between 2 and 7 days of export (state active ingredient and date of treatment), and with a product effective against internal parasites (nematodes and cestodes) between 2 and 7 days of export (state active ingredient and date of treatment).
2) the dog/cat’s original vaccination certificate, which also bears the identification code of the microchip that has been implanted. The vaccination certificate also bears the details (name of veterinarian, name and address of veterinary practice) and endorsement of government-approved veterinarian who vaccinated the dog/cat and verified the microchip identification code.
Must have declaration from master/captain of ship/aircraft
The animal shall be accompanied by a signed declaration from the master/captain of the ship/aircraft in which the animal was carried stating:
1) that the dog/cat had been embarked or emplaned in one of the countries of export specified above.
2) that no dog or cat from any other country was permitted aboard or carried in the ship or aircraft during the time that the dog or cat to which the declaration refers was on board the ship or aircraft,
3) that the dog or cat had not been landed at any intermediate port outside the country of export. In the case of an aircraft, if the dog or cat was landed, the dog or cat had been conveyed in a crate and remained within the precincts of the airport at which the aircraft landed (Prior permission from AVA is required should there be a change of aircraft carrying the animal).
No quarantine if all the veterinary regulations are complied with and the animals are clinically healthy on arrival.
Application for AVA Licences
Owners or agents importing dogs must apply for the dog licence prior to import licence application. Both licences can be applied at http://www.ava.gov.sg/e-services, 30 days prior to the arrival of animals. The approved dog licence must be attached to the online application of the import licence.
1) Owners of any dog above 3 months of age must apply for a licence to keep the dog in Singapore. See Fee Schedule: Attachment-1.
2) Owners should be aware of the conditions of licence for dogs available through AVA’s website (www.ava.gov.sg>Services>Animals&Pet Sector>Dog Licence), of which your attention is drawn in particular to the following requirements:
- A maximum of 3 dogs may be kept in private premises.
- Only one (1) dog of an approved breed is allowed in a HDB residential unit.
- The following breeds of dogs must comply with additional conditions listed below - Bull Terrier, Doberman Pinscher, Rottweiler, German Shepherd Dog with its related breeds such as the Belgian Shepherd Dog and the East European Shepherd Dog, Mastiffs including the Bull Mastiff, Cane Corso and Dogue De Bordeaux, and crosses between any of the above breeds and other breeds:
a) Only one (1) dog from the above breeds is permitted to be kept in a premises.
b) The dog must be leashed and securely muzzled when in a public place.
c) Owners must take up an insurance policy for at least $100,000 and a banker’s guarantee for $2,000.
For all other animals, the owner or agent must apply for the import licence by submitting an online application through LicenceOne (http://www.ava.gov.sg/e-services) 30 days prior to the arrival of animals.
Notification of Arrival
The owner or agent must make an appointment for the pet’s inspection at least 5 working days before the arrival of the animal by submitting an online booking request via AVA’s Intelligent Food Approval & Safety Tracking System (iFAST) at https://ifast.ava.gov.sg/eserviceweb/. Please ensure your AVA Import licence no. & flight details are ready and fill in the required information on the application. Inspections without any prior appointment will be charged $80.00/hour or part thereof even if performed during office hours.
On arrival at the port of disembarkation in Singapore, the dog/cat and documents (Import Licence, Veterinary Health Certificate, Dog Licence, Vaccination records, Rabies Serology Test Report and Captain’s Declaration) shall be presented to and examined by an authorised Veterinary Officer. If the animal is found to be healthy and documents are in order, the animal shall be released to the owner or agent.
1) If the animal does not meet the residency requirements upon arrival, the animal shall be quarantined at the Sembawang Animal Quarantine Station to make up for shortfall in duration mandated by the residency requirement.
2) If the animal does not meet the pre-export vaccination requirement, the animal shall be vaccinated upon arrival and be subjected to serology tests for acceptable rabies antibody levels one (1) month after vaccination. The animal shall be quarantined at the Sembawang Animal Quarantine Station until the serology test results are available.
3) If the animal does not meet the requirement of pre-export serology tests for acceptable rabies antibody levels, the animal would be subjected to serology tests upon arrival and shall be quarantined at the Sembawang Animal Quarantine Station until the serology test results are available.
4) If any animal is not healthy or if any document is not in order, or quarantine space is unavailable, the animal shall be returned to the country of export, detained for up to two weeks for observation or destroyed at the discretion of the Director-General of Agri-Food and Veterinary Services.
1) Import Licence
2) Accommodation fee at Changi Animal & Plant Quarantine Unit
3) Transport charges to Sembawang Animal Quarantine Station
4) Quarantine fee at Sembawang Animal Quarantine Station
5) Rabies Vaccination
Other Requirements and Additional Information
1) Owners should take into account the age and condition of their animals as well as travel and climatic stress when deciding to export their dogs/cats to Singapore.
2) The following breeds of dogs and their crosses are not allowed to be imported into Singapore - Pit Bull (which includes the American Pit Bull Terrier also known as the American Pit Bull and Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, the American Bulldog, and crosses between them and with other breeds) Neapolitan Mastiff, Tosa, Akita, Dogo Argentino, Boerboel, Fila Brasileiro, Perro de Presa Canario and their crosses.
3) Bengal cat crosses imported into Singapore require documentary proof that they are at least a 5th generation cross from the ancestral stock of Prionailurus bengalensis. 4th generation crosses and below cannot be imported to Singapore as pets as they are not considered domesticated cats.
4) Savannah cat crosses imported into Singapore require documentary proof that they are at least a 5th generation cross from the ancestral stock of Leptailurus serval. 4th generation crosses and below cannot be imported to Singapore as pets as they are not considered domesticated cats.
5) Cats are not allowed to be kept in Housing Development Board (HDB) residential units.
6) The microchip that is implanted into the dog/cat must meet with ISO (International Standards Organisation) Standard 11784 or Annex A to ISO Standard 11785. If the dog/cat is implanted with a microchip which does not comply with these stated ISO Standards, the owner of the dog/cat or his authorised agent must provide a reader which is able to read the identification code of the implanted microchip at the point of entry into Singapore.
7) Owners must ensure that the animal has been transported in escape-proof containers conforming to the latest International Air Transport Association’s (IATA) Live Animal Regulations.
8) Owners should ensure to the best of their ability that the animal is not pregnant at the time of export. Should the animal whelp in quarantine, the owner must ensure that adequate quarantine facilities and veterinary care are available for the well-being of the newborn animals. The owner must bear any additional costs as a result of such an event.
9) A licence must be obtained from AVA to use any place for exhibition, sale or export of any animal or bird.
10) Any expenditure incurred in the process of importation shall be borne by the owner or agent. Any loss occasioned during the removal, handling or treatment of an imported dog/cat under the directions of AVA or occurring during the period of detention in quarantine, shall be borne by the owner or agent.
11) Regulations and fees are subject to change without notice notwithstanding the issuance of a licence by AVA.
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"Greg and I wanted to thank you very much for all your work to get Pepper safely back to Australia.I know that we bombarded you guys with a lot of anxious emails at one of your busiest times of the year. We wanted to put on the record that we sincerely thank you for all your guidance and patience with us, and especially for taking on Pepper’s move at a time when we were having trouble getting traction with another service provider – you got us back on track, and very quickly."
"Blake and Raven had a wonderful journey. I don't think the trip phased them in the least. They are happily settled and enjoying life in Georgia. Kenny did a wonderful job taking care of them both. He was very conscience and caring, and made sure they were fine before leaving. I will definitely recommend your business to anyone needing to relocate their pet family."
"The people you used at each step were wonderful. The girl who picked him up in Houston was wonderful. The man who delivered him here in Dubai – equally great. I know this is something you and your team do on a regular basis – but obviously this isn’t something we do – and to have our little dog with us here in our new home in Dubai makes our apartment here, our home! Of course, I shall recommend you to anyone wishing to fly a pet – and when it’s time for us to fly home, I’ll be in touch."
"A very BIG thank you to you all! The trio arrived safe and sound this morning around 2am and they were absolutely fine. They seem to have settled well into their new home as if nothing ever happened. I so appreciate all the hard work, care and professionalism that made this relocation happen. 'Starwood' is on my top list of favourites and shall make sure everyone that is ever wanting to relocate pets shall know about you all!"
"Thanks to Starwood Animal Transport, our first experience moving our dog internationally was a very successful one! The communication throughout the entire process was prompt, clear and comforting. Kudos to Ross, Sherry and Nick for providing great customer service.I do believe that in the end, our dog had better care and travel arrangements than we did. I highly recommend Starwood and will certainly use them again in the future."
"Samantha is doing quite well. We were very pleased with your service. She is a very important member of our family and we were very stressed about her being on such a long flight. Thanks to all the personal assistance you gave me to prepare her, everything turned out better than we could have expected. If we should ever need to fly out pet again, I can’t imagine using any other service. I would highly recommend Starwood Animal Transport to everyone!"
"After getting our family back (2 Goldens) from NY to London Gatwick I have to congratulate you and your global team for achieving what is no small achievement. Your service in managing the paperwork, the customs clearance, selecting the best airline and route and hand holding the vets through this timely but critical process was, I am sure the only reason everything went through without delay or undue stress. Thanks to you and to all of your team. You are a service benchmark."