We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels to Madrid-Barajas Adolfo Suárez Airport.
Looking for information for the Madrid-Barajas Adolfo Suárez Airport terminals? You can get tons of information from their website. If you are using terminal T1, T2, or T3, then follow this link. If you are using terminal T4 or T4S, then follow this link.
Here is some great information the Madrid-Barajas Adolfo Suárez Airport offers about traveling with a pet to Madrid.
"Lisa you have been a Godsend. We don’t know yet what our next assignment will be. We may be in Houston one or two months…we have grown to trust you and your choices for Pepe. For a cat who hates people, Pepe seems to be adjusting just fine."
Russia to Texas
"Thank you so much for everything during our move to Singapore. We also very much appreciate the support due to the loss of Gemini. Loca’s trip went very well and Ron was able to see her on Thursday once she reached the quarantine station. The only bump in the road was that she did not arrive earlier to make the trip to the quarantine station and spent an extra day at the airport. Otherwise, she seems to be in pretty good spirits and we are anxiously awaiting her return home with us! I cannot thank you enough for all of your hard work and patience during this difficult time and we look forward to working with you again when we return to the US (unless we can figure out a way to smuggle Loca into our carry-on baggage!)"
Ronald and Dawn
"I’d like to thank all of your for you excellent care of my dogs (and me too!) during this move. Believe me, I have a newfound appreciation for pet transport services! I had never moved with pets before where I needed assistance with flights, etc., and it’s quite a production, isn’t it? I am especially grateful for the updates that you sent while we were waiting for confirmed space on the flight; while the pups were clearing customs in Quito; and during the process of caring for them and sending them onward from Quito. Thank you Sherry for taking care of Bruce and Moxie in Houston and for preparing them and delivering them to United Airlines."
Texas to Ecuador
"We’re finally connected to the web in our new place in London. Foxy and Blue are settling in very quickly and love running up and down our two new flights of stairs. The (small) garden is also a very big hit! Thank you so much for ensuring the babies made it here safely – we couldn’t have a 'home' without them."
Karen & Neehal
"Thank you so much for you hard work. Everything worked out beautifully and Bill is a very nice man. When I transfer back I will be calling you! Thanks again. The animals arrived safely and acclimated to their new surroundings within a matter of two hours which says to me that the stress on them from the move was minimal."
Laredo, TX to Chihuahua, Mexico
"I really want to thank you for the excellent service and support you have given me during this difficult transition period. Robin arrived extremely well and my daughters were delighted to see Robin back with us. Felix was phenomenal too and thanks to him we were able to get all the documents ready to have Robin with us faster. Please pass on my thank you to him as well."
"All went very well and my parents and aunt were impressed with the care and organization of the people they met on each end. Thanks so much! Gigi is settling in and has no issues with her crate after the trip."
"You guys run a very professional operation and the people could not have been nicer. Thanks for organizing all this. Our puppy is finally home."
"Thanks to Starwood Animal Transport, our first experience moving our dog internationally was a very successful one! The communication throughout the entire process was prompt, clear and comforting. Kudos to Ross, Sherry and Nick for providing great customer service. I do believe that in the end, our dog had better care and travel arrangements than we did. I highly recommend Starwood and will certainly use them again in the future. "
"Taz and Titan arrived safe and sound last week. I want to thank you and your company for all the help that you have given to Christina and me with moving our pets halfway around the world. We will definitely use you and your company with our move back in 2 years."
Sterling, VA to Alice Springs, Australia
"Starwood Animal Transport was recommended to us by our house movers. We provided our address in England and our destination in Florida. After that every single detail was organized by them and the whole exercise was completely stress-free for both us and our horse. Billie Hester, our contact with Starwood kept us informed at each stage of the horse's journey and responded quickly to any questions we had. We heartily recommend this company."
Allison and Bill Carnell
London, UK to Ocala, FL
"Jonesy is fit and purring away, enjoying his new home and being back with his family. The service you have provided has been outstanding in every way. It has been so nice to have such fabulous correspondence with you and attention to detail. Jonesy’s move could not have been any better or have gone any smoother. I wish ours could have been that easy!!"
UK to Toronto