We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels.
We have several dedicated, experienced drivers in the New York City area.
"We’re finally connected to the web in our new place in London. Foxy and Blue are settling in very quickly and love running up and down our two new flights of stairs. The (small) garden is also a very big hit! Thank you so much for ensuring the babies made it here safely – we couldn’t have a 'home' without them."
Karen & Neehal
New York to the UK
"After getting our family back (2 Goldens) from NY to London Gatwick I have to congratulate you and your global team for achieving what is no small achievement. Your service in managing the paperwork, the customs clearance, selecting the best airline and route and hand holding the vets through this timely but critical process was, I am sure the only reason everything went through without delay or undue stress. Thanks to you and to all of your team. You are a service benchmark."
Brooklyn, New York to London, UK
"The cats just arrived back home slightly earlier than expected – and they seem relaxed and fine despite the long journey– back to normal, in fact! They are not hiding under the bed, as they do when nervous and anxious, but instead they are looking out of windows to check everything and grooming themselves and dozing as if perfectly happy to be home again. I really appreciate all the care of your company and helpers en route.
You do a marvelous job and I will definitely use your services again should we ever need to do so. I am amazed that they seem so relaxed again – almost as though they had never been half way around the world! In better condition than me from the trip!"
"Thanks for following up – the dogs are incredibly mellow – very different than their trip from ZA through Amsterdam to Boston 7 months ago. Whatever you and the team did, it has worked perfectly (if only you could sort out the paperwork for warmer weather and a little more sun in the British Isles).
I can’t say emphatically enough how massively impressed and thankful we were to have you holding our hands throughout this process. Having done this before, I can see the distinction in the level of service–the dogs being the biggest indicator. Please feel free to use me as a reference wherever appropriate – I will give you nothing but the highest marks!"
"You guys run a very professional operation and the people could not have been nicer. Thanks for organizing all this. Our puppy is finally home."
"Pooh arrived safe and sound last night in Cambridge. I just wanted to say how much I appreciate your help in getting her there. Best to you this holiday season."
"Hello Ross. Kirby was great and in good spirits so I thank your company for taking such good care of him during his travels. Thanks."
"Callie was fine after her first airplane ride and was happy to see me. I am thrilled that she is finally here. She is busily sniffing everything in our new home.
I want you to know how appreciative I am for the excellent job that you and Starwood did getting my little girl here to me. You made the process painless and it is obvious that you and the staff at Starwood really care about people’s pets. Thank you so much. I will definitely refer Starwood to any friends that might need their pets transported across the country or internationally. "