"Now that we are settling into our new surroundings in England, David and I want to thank you — and everyone on your team (Alice in NY and James in the UK) — for taking such amazing care of Winston. I turns out I (Francesca) was more nervous than anyone. I guess this is expected. But we are truly thankful for everything you did… From answering every little question we asked, to settling our nerves and most importantly, for getting Winston to the UK without any issues. It goes without saying that we could not have done it without you!"
Francesca & David
NY to UK
"George and Guppy made it in fine shape. You and your people did a wonderful job of taking care of them. Louise and I really appreciate the service."
Oregon to Ohio
"Thanks so much for all your help relocating the furry part of our family. You guys have been great and I will happily recommend you to anyone I know who is moving."
Massachusetts to Singapore
"I really want to thank you for the excellent service and support you have given me during this difficult transition period. Robin arrived extremely well and my daughters were delighted to see Robin back with us. Felix was phenomenal too and thanks to him we were able to get all the documents ready to have Robin with us faster. Please pass on my thank you to him as well."
Belgium to Venezuela
"I just wanted to thank you both again for helping Ramiro and I to successfully relocate Huan to our new home in Los Angeles from Tucuman. When we first started looking for ways to get Huan here we just encountered lots of closed doors. You really helped to take the pressure off by handling everything yourself and being very clear about what we needed to do on our end. When there were some issues with the airline you found a solution quickly by teaming up with Starwood Pet Transport. I really enjoyed all of the pictures you sent. They helped me to feel calmer about his journey. I could tell that the people at Starwood really care about his well being. Now, thanks to all of your hard work he is home and healthy!"
Argentina to California
"Thank you for everything you did to make sure that Violet’s transition here went smoothly and for all the assistance and kind emails you sent whenever I had questions. It was hard for us to go through this and I would not have been able to do this without your help. Thanks also to Sherry who made sure she got to the airport and got great support and advice."
Texas to Australia
"I have arrived in Managua, but I have not yet seen Mitsy. I understand, however, that she is running around, and as happy as Larry!!! Thanks very much for all your help- it was a challenging move, and I really appreciate all the effort you and your colleagues put into it. I was very happy with the service altogether, and will be recommending Starwood Pets to any colleagues who would seek to relocate pets in the future."
Ethiopia to Nicaragua