We will inform you of your pet's full itinerary before the trip and we will update you as your pet travels.
We have an affiliated office in the UK who will monitor your pet’s arrival and will call you to let you know the delivery time on the day of arrival.
"Chester arrived in great shape; he’s now getting fat on English cat food which he seems to love. Thank you for the great service, your operation was one of the smoother parts of this move as other aspects have turned out to be a nightmare."
Vermont to the UK
"Just to let you know that Marley arrived safe and sound. He was really pleased to see us and think he has forgiven us now. Not sure how the jetlag is but he is sleeping lots and seems like he is settling in well. He is enjoying his walks and the cool British weather, much better for him than the heat and humidity of Texas. Thank you so much for all your help at Starwood, for getting him here safely, and especially to Sherry."
Houston, TX to the UK
"THANK YOU! I have never been so happy to get to the other side of the process. You and your company were great to work with, very calming, professional and always available. I would not have wanted to attempt this without you."
Mequon, Wisconsin to the UK
"We’re finally connected to the web in our new place in London. Foxy and Blue are settling in very quickly and love running up and down our two new flights of stairs. The (small) garden is also a very big hit! Thank you so much for ensuring the babies made it here safely – we couldn’t have a 'home' without them."
Karen & Neehal
New York to the UK
"Thank you for taking such good care of Jack with the shipping! He his now home with his family and we are all very happy with that! Have a great summer!"
Princeton, New Jersey to the UK
"After getting our family back (2 Goldens) from NY to London Gatwick I have to congratulate you and your global team for achieving what is no small achievement. Your service in managing the paperwork, the customs clearance, selecting the best airline and route and hand holding the vets through this timely but critical process was, I am sure the only reason everything went through without delay or undue stress. Thanks to you and to all of your team…….you are a service benchmark."
Brooklyn, New York to the UK
"Jonesy is fit and purring away, enjoying his new home and being back with his family. The service you have provided has been outstanding in every way. It has been so nice to have such fabulous correspondence with you and attention to detail. Jonesy’s move could not have been any better or have gone any smoother. I wish ours could have been that easy!!"
UK to Toronto
"What magnificent service !! Can’t quite believe how good you are and how completely painless the process was and how well organized you are. Wonderful! Thanks."
Houston, Tx to United Kingdom